FAQS

-Which countries can it be shipped to?

US, UK, Australia, Canada, New Zealand,France,Germany,Italy,Spain,Netherlands,Switzerland,Belgium,Finland,Portugal,Sweden,Denmark.

-Where are you located?

We are located in China.

-What currency are your prices listed?

Prices are listed in USD

-How long will it take for my order to ship?

Orders will typically ship between 2-4 business days. (Busy holiday season may be slightly longer. )

-It's been a few days, why hasn't it shipped yet?

It has been shipped under normal circumstances, but the tracking form has not been filled. Please be patient due to order tracking system delays.

-Customs and import taxes

Buyers are responsible for any customs and import taxes for their purchases. We are not responsible for any delays from customs. 

Please make sure before purchasing that your address is correct. If you accidentally put a wrong address please contact us immediately. We tend to ship very quickly and if we do not know it's likely your order will be sent out to the address given. If the order does ship out to the wrong address, please contact your local post office to see how they can help! 

-My package says it's delivered but it isn't here. What happend?

Please check your order to make sure you entered the correct address. It could have been shipped to a previous address. Or make sure that no one has grabbed your mail. Also your package could possibly say delivered but is actually still on the truck. If concerned please call your local post office.

-Do you sell wholesale?

Yes, we are.

If you are want to order by bulk, feel free to cotact us at meetingcrystals@hotmail.com.